Offered by
Technology ServicesAccess
How to gain access:
Phone: (217) 244-7000 or (800) 531-2531Email Support: consult@illinois.eduWalk-in: Room 1211 Digital Computer Lab To order, troubleshoot, or disconnect Lync, Centrex, Cellular Services, RightFax, and Network Services email TechSvc-Business@illinois.edu or call (217) 244-7000.
Available to:
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Faculty and Staff
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Grad Students
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Undergrads
Description
The Help Desk provides a single point of contact for supporting the technology needs of students, faculty, and staff.
Cost
No charge for support services, but services or equipment that we facilitate the purchase of have costs set by the providing unit.
More Info
Anything else I need to know?
We provide centralized customer support, order processing, trend analysis, outage coordination, and general assistance for technology services free of charge in order to offer a single point of contact for the IT needs of campus faculty, staff, and students. Our customers receive timely, accurate, and friendly support for their needs so that they can have their IT-related problems resolved as quickly as possible.