EngrIT – Crashplan Pro Backup and File Recovery Service

Provides backup and file recovery services in case of crashes and is available across all operating systems (Windows, Linux, and Mac).

Topics

Help

engrit-help@illinois.edu
Phone: 217-333-1313

Description

Backup and file-recovery service for Engineering faculty and staff desktop and laptop computers. It is available for Windows, Mac OS, and Linux computers.

Cost

Limitations

1.Requests will receive a response within one business day, Monday through Friday, 8:30am to 5:00pm, excluding University holidays
2.HIPAA data may not be backed up using CrashPlan. (FERPA data is acceptable).
3.Clients must update their list of backed up files/folders/drives as needed, or submit a request for Engineering IT to assist. Engineering IT will need access to the computer to make any changes.
4.Engineering IT will need access to the computer with an administrator/root account to install the Code42 CrashPlan Client.
5.Engineering IT will work with client to determine what needs to be backed up, but final decision is client’s.
6.Client is responsible for notifying Engineering IT if digests show an unexpected issue.
7.This service is designed to back up 500 Gigabytes or less. More than that will lead to performance decline and increased risk of files not being backed up. If you have more than 500GB, please contact us for alternatives.
8.If a client machine begins to back up significantly more than the service was designed to handle, Engineering IT will contact you to discuss alternate solutions. Limited to members of College of engineering

More Info