Help Desk

Help

Phone: (217) 244-7000 or (800) 531-2531Email Support: consult@illinois.eduWalk-in: Room 1211 Digital Computer Lab

Description

The Help Desk provides a single point of contact for supporting the technology needs of students, faculty, and staff.

Cost

No charge for support services, but services or equipment that we facilitate the purchase of have costs set by the providing unit.

Limitations

More Info

We provide centralized customer support, order processing, trend analysis, outage coordination, and general assistance for technology services free of charge in order to offer a single point of contact for the IT needs of campus faculty, staff, and students. Our customers receive timely, accurate, and friendly support for their needs so that they can have their IT-related problems resolved as quickly as possible.